Reviewed and approved by Samuel Corso, licensed Texas insurance agent.
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How much will insurance pay for roof damage — and should you file a claim in Texas?
A storm has damaged your roof, and you want to know what a claim might pay before you decide what to do. The amount can depend on your deductible, your roof's age, and whether your policy pays roof claims at replacement cost or actual cash value.
The short version. In Texas, the Texas Department of Insurance (TDI) Home insurance guide says most companies pay replacement cost repair claims with two checks, the first for estimated repairs minus depreciation and deductible. In TDI's example of a covered storm damaging an entire $10,000 roof, actual cash value with a $4,000 deductible pays $0 on a 20-year-old roof; your figures may differ. TDI suggests checking your deductible and repair estimates before filing.
Here's what we'll cover: how a roof payout is calculated, what TDI's example shows about an older roof, how the two-check payment works, what TDI says about handling the damage if you file, and what TDI suggests finding out before you file.
How the payout is actually calculated
A roof damage payout in Texas starts from the estimated cost of repairs, and two amounts can come off that figure before you are paid. TDI's Home insurance guide says that if you have a replacement cost policy, most companies pay with two checks, and it describes the first one this way: "This check will be for the estimated cost of repairs, minus depreciation and your deductible."
- Your deductible. TDI's Insurance and your roof describes a deductible as an amount you must pay before your company pays. The same page suggests asking your agent whether the deductible for wind and hail damage is different from the deductible for other types of damage, and says that if it is, you might pay more out of pocket if your roof is damaged in a storm. Our guide on how the wind and hail deductible works shows how a percentage deductible turns into dollars.
- Depreciation. TDI's Home insurance guide defines the term: "Depreciation is an amount subtracted for wear and tear or age." TDI's Insurance and your roof says some policies pay less if the roof is older or showing wear, and that this is called actual cash value coverage.
In plain terms, the repair estimate is the starting figure and the first check is what remains after those amounts come off. Which amounts apply to you is set by your own policy, so that is the place to check.
What TDI's example shows about an older roof
An older roof can pay less on a Texas roof claim when the policy has actual cash value coverage, according to an example in TDI's Home policies: Replacement cost or actual cash value?. The example uses a house insured for $200,000 with a 2% ($4,000) deductible, whose entire roof was damaged by a storm that insurance covers and costs $10,000 to replace. TDI attaches a caveat to it: "The value of your house and amount of your deductible may be different."
| Coverage in TDI's example | Roof age | TDI's arithmetic | Policy would pay (TDI's example only; your figures may differ) |
|---|---|---|---|
| Replacement cost | Any age | $10,000 cost to replace minus $4,000 deductible | $6,000 |
| Actual cash value | 5 years | $8,500 actual cash value minus $4,000 deductible | $4,500 |
| Actual cash value | 10 years | $7,000 actual cash value minus $4,000 deductible | $3,000 |
| Actual cash value | 20 years | $4,000 actual cash value minus $4,000 deductible | $0 |
In the 20-year-old row, the roof's actual cash value equals the deductible, so nothing is left to pay even though the storm damage is covered. These figures are TDI's illustration only, and the page does not say how any particular company depreciates a roof.
TDI's Insurance and your roof adds that as roofs age, some companies will switch to actual cash value, and it suggests checking for changes to your roof coverage when you renew your policy. Reading the roof wording on your current policy tells you which row of an example like this one is closer to your situation.
What TDI says about the two-check system
On a replacement cost roof claim in Texas, the payment may arrive in two parts. TDI's Insurance and your roof says that if you have replacement cost coverage the company will pay with two checks, the first being a partial payment, and continues: "Your company will send the rest of your claim amount after you’ve started repairs."
Two other TDI pages word the second payment differently. The Home insurance guide says most companies pay a replacement cost policy with two checks, and that the company gives you a check for the amount it kept for depreciation after it gets the bill for the finished job. That guide also says you usually must complete repairs within a certain period of time, and suggests asking your agent or adjuster how long you have. TDI's Steps to getting your home or car insurance claim paid says that for home claims you might get two payments if you have replacement cost coverage, and that the second payment comes after the repairs are done.
Put together, the second payment on a replacement cost claim is tied to the repair work, and the three pages describe the trigger in different words. Asking your adjuster what your company needs to see, and by when, settles which applies to you. All three pages describe the two-check payment for replacement cost coverage only.
If you do file: protect the claim
If you file a roof damage claim in Texas, how you handle the damage before the company sees it can matter. The points below come from the claim tips in TDI's Home insurance guide, which are written for home insurance claims in general and not only for roofs.
- Timing. The guide's first tip is to tell your company as soon as possible, and it adds: "Most companies have deadlines for you to file a claim." It says some policies have a one-year deadline unless you can show good cause for the delay, and that a wind and hail policy with the Texas Windstorm Insurance Association (TWIA) gives you one year from the date of damage to file a claim.
- Photos and video. TDI's tip is to make a list of your damaged property and, if possible, to take pictures or videos of the damage before making any repairs.
- Temporary repairs. Make only temporary repairs to protect your house and belongings, the guide says, and it gives putting a tarp over a damaged roof as an example.
- Permanent repairs. On permanent repairs, the guide's tip is not to make them, and it gives its reason: "The insurance company might deny your claim if you make permanent repairs before it sees the damage."
- Receipts. Keeping receipts for any materials you bought to make repairs is also among the guide's tips.
- The adjuster's visit. The guide suggests trying to be there when the insurance company's adjuster looks at your damage, and says it is a good idea to have your contractor with you.
Several of these tips come down to keeping a record of the damage as the storm left it, before anything permanent changes. For the full step-by-step, see our guide on how to file a hail or storm damage claim in Texas.
So should you file?
Whether to file a roof damage claim in Texas is your decision, and this guide does not make it for you. TDI's Will my premium go up if I file a claim?, which covers home and auto claims in general, suggests finding out how much your deductible is and getting repair estimates before you file a claim. It then says: "If the cost of repairs is about the same or less than your deductible, you may decide it’s not worth filing a claim."
The same TDI page says home and auto premiums can go up if you file claims, depending on the type of claim and how many you file, and that you could lose any discounts you get for being claim free. It also lists things home companies can't charge you more for. That list includes claims for damage from natural causes, including weather, claims the company didn't pay, and calling your company or agent to ask questions about your policy or the claims filing process.
Time is part of the picture as well. TDI's Home insurance guide says to tell your company as soon as possible, that most companies have deadlines for you to file a claim, and that some policies have a one-year deadline unless you can show good cause for the delay.
Two figures from your own policy, the deductible that applies to roof damage and whether the roof is covered at replacement cost or actual cash value, feed into TDI's arithmetic. With those and a repair estimate, you can run the same arithmetic as TDI's example on your own numbers. If you have questions, TDI's Home insurance guide gives its Help Line as 800-252-3439.
Key facts
- TDI's Home insurance guide says that on a replacement cost policy most companies pay with two checks, the first for the estimated cost of repairs minus depreciation and your deductible.
- TDI's example in Home policies: Replacement cost or actual cash value? uses a $200,000 house, a 2% ($4,000) deductible and a $10,000 roof entirely damaged by a storm that insurance covers, notes that your house value and deductible may be different, and shows a replacement cost policy paying $6,000 no matter how old the roof is.
- In the same TDI example, with the same covered storm damaging the entire roof and the same note that your figures may be different, an actual cash value policy would pay $4,500 on a 5-year-old roof, $3,000 on a 10-year-old roof and $0 on a 20-year-old roof.
- TDI's Insurance and your roof says that with replacement cost coverage the company sends the rest of your claim amount after you've started repairs, while TDI's Home insurance guide says the check for the depreciation amount comes after the company gets the bill for the finished job.
- TDI's Home insurance guide, in tips for home claims in general, says to tell your company as soon as possible, that most companies have deadlines for you to file a claim, that some policies have a one-year deadline unless you can show good cause for the delay, and to take pictures or videos of the damage, if possible, before making any repairs.
- The same guide says to make only temporary repairs, because the insurance company might deny your claim if you make permanent repairs before it sees the damage.
- TDI's Will my premium go up if I file a claim?, which covers home and auto claims in general, says premiums can go up if you file claims, depending on the type of claim and how many you file, and that if the cost of repairs is about the same or less than your deductible, you may decide it's not worth filing a claim.
- The same TDI page lists claims for damage from natural causes, including weather, among the things home companies can't charge you more for, and also says insurance companies use your claims history to decide if they want to sell you a policy and how much to charge you.
Sources: Texas Department of Insurance, Insurance and your roof, Home policies: Replacement cost or actual cash value?, Home insurance guide, Will my premium go up if I file a claim? and Steps to getting your home or car insurance claim paid.
Take the next step
Before a storm, it helps to know the deductible that applies to roof damage on your policy and whether your roof is covered at replacement cost or actual cash value. Credify shows how different carriers handle wind and hail deductibles for your home, side by side.
Get a second opinion on your policy — free. Credify is a licensed insurance agency in Texas that helps you compare home insurance from roughly 20 licensed Texas carriers, so you can see whether your roof coverage fits your needs. It takes a few minutes, and there's no obligation. 📞 Talk to Credify 24/7.
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